Refund & Return Policy

Refund & Return Policy

At NOORÉ by Hajra, customer satisfaction is important to us.

Returns

Returns may be accepted within 7 days of receiving your order, provided that the item is:

• Unworn and unused

• In its original condition

• With all original tags attached

Non-Returnable Items

For hygiene and quality reasons, certain items may not be eligible for return or exchange.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the item.

Refunds

Once your return has been received and inspected, we will notify you regarding the approval or rejection of your refund.

Approved refunds will be processed using the original payment method where applicable.

Return Shipping

Customers may be responsible for return shipping costs unless the item received was damaged or incorrect.

For assistance, please contact us via WhatsApp at 067 132 4504.